Privacy Policy

Overview

This Privacy Policy explains how Keys R Us LLC (“we,” “us,” “our”) collects, uses, and shares information when you visit our website or contact us for locksmith services.

Information we collect

• Contact information: If you call, email, or otherwise contact us, we may receive your name, phone number, email address, and the details you provide about your request.
• Service information: Details related to providing service (for example: service type, general location, and scheduling details) that you share with us.
• Website usage data: When you visit the site, our servers (and service providers we use) may collect standard technical data such as IP address, device/browser type, pages visited, and timestamps.
• Cookies / analytics (if enabled): We may use cookies or similar technologies to understand website performance and improve the site. When configured, we may use Google Analytics with IP anonymization enabled.

How we use information

• Provide and coordinate locksmith services, respond to requests, and communicate with you.
• Improve our website, service quality, and customer experience.
• Maintain security, prevent fraud, and protect our business and customers.
• If you request it or opt in (if offered), send updates or service-related messages.

How we share information

We do not sell your personal information.

We may share information with service providers who help us operate (for example: website hosting, analytics, communications tools), only as needed to provide their services. We may also disclose information if required by law or to protect rights, safety, and security.

Your choices

• Cookies: You can control cookies through your browser settings. Disabling cookies may impact certain site features.
• Marketing: If we ever send promotional messages (only if you opt in / request them), you can opt out at any time.
• Access / deletion: You can request access to or deletion of personal information we hold, subject to legal and operational requirements.

Data retention

We keep information only as long as needed to provide services, maintain business records, resolve disputes, and comply with legal obligations.

Security

We use reasonable safeguards designed to protect information, but no method of transmission or storage is 100% secure.

Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Contact us

If you have questions about this Privacy Policy or want to make a privacy request, contact us at [email protected] .